As part of the Digital team, you will play a key role in delivering social media campaigns for a diverse range of B2B, B2C and e-commerce clients. 

We are looking for someone with a solid understanding of how social media integrates into the wider marketing mix, including a proven ability to manage both organic and paid activity.

Beyond the technical skills, we value creativity, attention to detail and a proactive approach. You will take ownership of both existing and new client accounts, developing and executing social campaigns that are engaging and results driven.

The ideal candidate stays informed on digital trends and uses those insights to drive new ideas and initiatives. This is a hybrid position, offering a balance of working from our Norwich office and from home.

Key responsibilities

• Campaign execution: manage the daily rollout of social media activity across all major platforms, including Meta, LinkedIn, TikTok, and Pinterest, for a diverse range of B2B and B2C clients.

• Social advertising: set up and monitor paid social campaigns, focusing on achieving specific targets for reach, traffic, and conversions (including web purchases)

• Content production: build and maintain content calendars, including writing copy and coordinating the visual assets required for each platform

• Account management: handle daily account tasks, including proactive community engagement and outreach to maintain a consistent brand voice

• Performance tracking: monitor account results and produce regular reports that clearly show performance and progress against client goals

• Trend monitoring: identify trending topics and current affairs to ensure client content is timely, reactive, and relevant

• Quality control: proof and refine social posts to ensure total accuracy, best practice formatting, and alignment with brand guidelines

• Industry awareness: keep track of changes in the digital landscape and new platform features to ensure our tactical approach remains up to date.

Required skills

• At least 3 years of hands-on experience managing social media accounts and running paid advertising campaigns

• Proficiency with social media management tools (such as HubSpot, Hootsuite, and Planable) and reporting through Google Analytics

• Strong copywriting skills and practical experience using graphic design and video editing software to create social assets

• Highly organised with a proven ability to manage time effectively across a diverse client portfolio

• A solid understanding of platform updates and how social media integrates with other digital and offline channels

• Experience in (or a strong interest in) e-commerce and social commerce, with an understanding of how social content drives direct sales

• Agency experience is preferred. Experience with influencer or blogger outreach is a plus.

Why OneAgency?

OneAgency is a digital-first, full-service marketing agency. We specialise in launching and scaling brands across a multitude of platforms, backed by a dedicated team of 50+ experts. From brand development and advertising to PR and high-performance digital marketing, we provide end-to-end solutions under one roof.

Our strength lies in how we work: we are a highly integrated team that leverages our shared knowledge to solve challenges and achieve exceptional results for our clients.

In doing so, we’ve built an environment that is genuinely fun, friendly, and supportive. Our current home is right in the heart of Norwich, directly opposite the station, but we’re growing – very soon, we’ll be moving into a stunning, larger office right on the river.

We understand that work is just one part of your life. We operate a flexible, hybrid working model. Team wellbeing is supported by a dedicated committee that organises regular activities, which recently have included barre classes, a running club, and pancake breakfasts. We also maintain a regular charity programme and a calendar of social events.

This is a pivotal role for someone looking to take the next step in their marketing career. At OneAgency, your voice matters; you’ll be encouraged to bring fresh perspectives and creative ideas to the accounts you manage.

As an agency that has seen consistent, year-on-year growth, we offer a clear path for your own professional development. You’ll join a lively, talented team and enjoy a comprehensive package, including a competitive salary, pension, and a vibrant social scene that reflects our culture.

If this sounds like your kind of role, apply today by sending us your CV and covering letter, explaining why you are the right person for this position and your salary expectations. We look forward to getting to know you!